Alberta Education Stakeholder Satisfaction Survey

Annual Stakeholder Satisfaction Telephone Surveys
Posted on 01/17/2019
This is the image for the news article titled Annual Stakeholder Satisfaction Telephone SurveysJanuary 17, 2019, Edmonton, Alberta - As in previous years, the Ministry of Education will conduct its annual stakeholder satisfaction telephone surveys to collect public and other stakeholder perceptions of Alberta’s education system.

The surveys gather responses from a random sample of parents, the general public, high school students, teachers, principals, superintendents and school board trustees in the province. The total number of completed surveys will be over 6,000, ensuring that survey results for each of the 10 respondent groups are statistically representative. The survey responses are completely confidential, and no individual responses will be reported.

In addition to telephone surveys, this year Alberta Education is piloting online surveys of principals, teachers and the public using the same survey instruments. This is being done to examine alternatives to the existing telephone survey methodology.

For the first time the survey is also being offered in French for six respondent groups: senior high school students, parents, teachers, principals, school board trustees and superintendents.

The purpose of the surveys is to determine stakeholders’ satisfaction with: 
the overall quality of the education system;
the education system meeting the needs of students and supporting our society and the economy;
schools providing a safe, caring and inclusive environment for students;
preparation of students for lifelong learning, employment and active citizenship;
the education system having effective working relationships with partners and stakeholders;
leadership and continuous improvement of the education system;
knowledge, skills, abilities and other related attributes of recent high school graduates; and 
facilities and equipment in the education system.

Your participation is important, as it provides valuable information to help the ministry identify areas of strength and areas needing improvement, thus helping to provide a more effective and accountable education system. Some survey results are also used in specific business plan performance measures and will be reported in the ministry’s 2018/19 annual report.

Advanis Inc., an Alberta-based firm, has been contracted to administer the telephone surveys beginning on January 17, 2019 and ending at the end of April 2019. A summary of the information obtained from the surveys will be posted on Education’s website. Last year’s survey instruments and survey results are available at

If you have questions about the surveys, please contact Jim Peck, Senior Manager, Corporate Planning Branch, at 780-422-1963 (toll-free in Alberta by first dialing 310 0000) or
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